Terms of service

Terms of Service

Welcome to RUPAS. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before placing an order.

1. General

RUPAS operates this online store to provide customers with clothing and fashion products. By using our website, you confirm that the information you provide is accurate and that you agree to these Terms of Service.

RUPAS reserves the right to update, modify, or replace these terms at any time without prior notice. Any changes will be posted on this page.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, colors, prices, and other information displayed on our website are accurate.

However, actual product colors may appear slightly different depending on your device, screen settings, lighting, or photography conditions.

Fabric texture, print placement, embroidery, and other details may also have minor variations due to the nature of the manufacturing process.

3. Prices

All product prices displayed on our website are subject to change without prior notice.

RUPAS reserves the right to correct pricing errors, product information, or other website errors.

If an order has been placed with an incorrect price due to a technical or human error, RUPAS reserves the right to cancel the order and notify the customer.

4. Orders

When you place an order through our website, you agree to provide accurate and complete information, including:

  • Full name

  • Phone number

  • Delivery address

  • Email address, where applicable

  • Any other information required to process your order

After receiving your order, we may contact you by phone or WhatsApp to confirm the order and delivery details.

RUPAS reserves the right to refuse, cancel, or limit an order if necessary, including in cases of incorrect information, suspected fraud, product unavailability, or other operational reasons.

5. Order Confirmation

An order placed through the website is considered a request to purchase the selected products.

For certain orders, RUPAS may contact the customer for confirmation before dispatch.

Orders may not be dispatched until the required information has been successfully confirmed.

6. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated time communicated to the customer.

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

RUPAS is not responsible for delays caused by courier companies or circumstances outside our reasonable control.

Customers are responsible for providing a correct and complete delivery address and an active contact number.

7. Cash on Delivery

For Cash on Delivery orders, the customer agrees to receive the parcel and pay the applicable amount to the courier upon delivery.

Customers should ensure that the provided phone number and delivery address are correct and that someone is available to receive the parcel.

Repeated refusal or failure to receive confirmed orders may result in restrictions on future Cash on Delivery orders.

8. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

9. Intellectual Property

All content available on the RUPAS website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Graphics

  • Designs

  • Text

  • Videos

  • Website layout

  • Marketing material

is owned by or licensed to RUPAS and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or use RUPAS content for commercial purposes without written permission.

10. Website Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not attempt to:

  • Damage or interfere with the website

  • Gain unauthorized access to website systems

  • Use automated methods to collect website content

  • Submit false or misleading information

  • Engage in fraudulent activities

  • Abuse promotional offers or ordering systems

RUPAS reserves the right to restrict or terminate access to the website where necessary.

11. Third-Party Services

Our website may use third-party services, including payment processors, courier companies, analytics providers, advertising platforms, and other service providers.

Your use of services provided by third parties may be subject to their own terms and policies.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

RUPAS may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

13. Limitation of Liability

To the extent permitted by applicable law, RUPAS will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or products, including delays or interruptions caused by circumstances outside our reasonable control.

14. Changes to Products & Services

RUPAS reserves the right to modify, discontinue, or update products, collections, prices, services, or website features at any time without prior notice.

15. Governing Law

These Terms of Service shall be governed by the applicable laws of Pakistan.

Any dispute relating to the use of our website or purchase of our products will be subject to the applicable laws and jurisdiction of Pakistan.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

RUPAS
Phone / WhatsApp: 0319-8608262
Email: rupasclub@gmail.com

Last Updated: October 2026